Introduction Tacitbase is committed to transparency and the responsible handling of the information entrusted to us by our users. This document details the sub-processors currently engaged by Tacitbase, their location, and the functions they perform. ​

Definitions

Sub-processor: Third-party data processor engaged by Tacitbase, which has or potentially will have access to or process Service Data (which may contain Personal Data).

Personal Data: Any information relating to an identifiable person that is processed as a result of using Tacitbase.  

List of Sub-processors Here are the current sub-processors engaged by Tacitbase:  

Amazon Web Services (AWS)

Location: United States
Function: AWS provides cloud infrastructure and services that host and support the various components of our services.    

OpenAI

Location: United States
Function: OpenAI provides artificial intelligence capabilities that enhance Tacitbase’s functionalities.    

Twilio

Location: United States
Function: For sending SMS and implementing robust multi-factor authentication processes to enhance the security of user accounts.  

Stripe

Location: United States
Function: Stripe is used as a payment gateway by Tacitbase.

Location: United States
Function: Data monitoring and observability.

Location: United States
Function: Analyze traffic and usage patterns to improve our product and user experience.

Location: United States
Function: Track user behavior, analyze usage, and gain insights to improve Tacitbase's user experience.

Location: United States
Function:  Provide email, collaboration, calendar management, and cloud storage to support communication and productivity.

Affiliates
Workship Ind Pvt Ltd Location: India

Commitment to Security

Tacitbase maintains strict data security standards and only engages with sub-processors who can provide a high level of data protection. We review and audit our sub-processors on a regular basis to ensure they meet our security, privacy, and confidentiality requirements. ​

Changes to Sub-processors

Tacitbase reserves the right to update the list of sub-processors periodically. Users will be notified of any significant changes through updates to this document, which will be available on our website. You can request ​

Contact Information For any concerns or questions regarding our use of sub-processors, please contact our Data Protection Officer at dpo@tacitbase.com.  

Effective Date This document is effective as of 26 August 2024.