We take the security and privacy of our users seriously. If you've received a text message impersonating Tacitbase, follow the steps below to report the fraud and help us combat these scams.
Example Fraudulent Messages
Below are examples of common fraudulent messages impersonating Tacitbase. Please note that these messages may vary, but they often share the same characteristics:
These messages are not from Tacitbase. If you receive any messages like these, do not respond or click on any links.
Report Fraudulent Text Messages
Step 1: Report the Message to Your Carrier
If you received a suspicious message, you can report it directly to your mobile carrier. Most carriers, including AT&T, allow users to report fraudulent messages by forwarding them to a specific number.
For AT&T Users:
Step 1: Report the Message to Your Carrier
If you received a suspicious message, you can report it directly to your mobile carrier. Most carriers, including AT&T, allow users to report fraudulent messages by forwarding them to a specific number.
For AT&T Users:
- Forward the suspicious text message to 7726 (SPAM).
- Open the message and press the Forward button.
- Enter 7726 in the recipient field.
- Send the message.
- AT&T will reply with a confirmation message and may ask for additional details, such as the number the spam came from. Provide this information to help them block the sender.
- See more information - https://www.att.com/support/pages/report-call-or-text
For Other Carriers (Verizon, T-Mobile, etc.):
- Forward the suspicious text message to 7726 (SPAM).
- Follow similar steps as outlined above.
- Your carrier will likely respond asking for more information. Be sure to follow any instructions they provide.
Step 2: Report the Message to the FTC
In addition to reporting the message to your carrier, you should also report it to the Federal Trade Commission (FTC). This helps the FTC track and take action against fraudulent activities.
In addition to reporting the message to your carrier, you should also report it to the Federal Trade Commission (FTC). This helps the FTC track and take action against fraudulent activities.
- Visit the FTC's fraud reporting site at reportfraud.ftc.gov.
- Click on “Report Now” to begin your report.
- Follow the on-screen instructions to provide details about the fraudulent message.
- You may need to include information about the text message content, the phone number it came from, and any actions you took (e.g., forwarding it to your carrier).
Step 3: Report to Tacitbase
We also encourage you to report the fraudulent message to us so we can track these incidents and take necessary actions. Here’s how:
We also encourage you to report the fraudulent message to us so we can track these incidents and take necessary actions. Here’s how:
- Forward the message to fraud-reports@tacitbase.com .
- If possible, attach screenshots of the message and any other relevant information (e.g., the phone number, time received).
- Do not reply to the message or click any links.
- Avoid interacting with the message in any way, as it could put your personal data at risk.
Additional Safety Tips
- Be cautious of unsolicited messages: If something seems too good to be true, it likely is.
- Do not provide personal information: Never share sensitive information like passwords, bank details, or social security numbers over text.
- Block suspicious numbers: Most phones allow you to block numbers that send spam messages.
- Keep your phone software updated: Regular software updates help protect your device from vulnerabilities.
If you have any concerns or questions, feel free to contact our team at fraud-reports@tacitbase.com.
